SIGN UP PROCESS
Sign up with RX’D Connect
PURCHASE YOUR DESIGN PACK
UPLOAD YOUR INFORMATION
ALL YOU NEED TO KNOW
What is the purpose of RX’D Connect?
As a fitness provider you have created the perfect retail market through your member base. Every day your members are spending money on supplements, apparel and gear off the back of your recommendations and an interest in fitness that you have instilled. We are dedicated to ensuring your share of consumer spend stays within your business by creating your own online store.
How long does it take to setup a new online store?
It usually takes about 1 week but can take longer if we don’t have the correct information. It also depends if you would like to launch the store along with a new on-demand apparel range which can take a longer to design and sample.
Is our online store branded with our own domain name, colours and logos?
Yes, your online store will be located with a URL such as shop.yourdomain.com.au and will be fully branded with your own logos and colours. All emails, invoices & deliveries are coming from your business and customised to your branding. The online store will be Powered by RX’D Connect.
How much does it cost?
The RX’D Industries online store platform is free. We benefit from your success! We have other package options available for those who could do with a helping hand on other aspects of their business.
What products will be available on my customised webstore?
An extensive range of products from reputable companies will be available through your new online store. Brands such as True Protein, Progenex, Rocktape, Evolve, 66Fit, RX’D Industries and a whole lot more! Your on-demand custom apparel range will also be available through your online store
How much will I make from selling products through my online store?
Profit margins on most products are 15-25% of the sale price but profit margins can be as high as 30% on your on-demand apparel range. Because you are not stuck with excess stock, every dollar that you make is genuine risk free profit without any capital outlay!
How do I get paid?
RX'D Connect will simply bank your retail profits into your nominated bank account at the end of every quarter.
How does invoicing work?
The relationship between RX'D Connect and your business is a simple wholesale/retail relationship. When your customer purchases a product from your store they receive an invoice from your company. This payment covers the wholesale cost of the product and the profit that we will disperse to you at the end of the quarter.
At the end of the quarter when we disperse your profits, we will also provide you with a profit statement listing all items sold through your store and the profit amount of each sale. We will also issue a "paid" invoice to your company listing the wholesale price of all products that have been sold through your store. All of this is ready for you to include in your next BAS.
Can I still sell products in my gym or pro shop?
Yes, you are not committed to RX’D Connect in any way. You can even purchase products from your own online store at wholesale prices at any time without any minimum order quantities. Just login through your gym owner account and all prices are automatically adjusted.
As a gym owner can I purchase my own products at wholesale prices?
Yes, when you login to your online store account as a gym owner your prices will automatically be adjusted to the wholesale prices ready for you to purchase at any time with free delivery to your gym.
Is there option for staff pricing?
Yes, there is a pricing rate for staff which is in between the wholesale price and RRP. It is your choice which of your owners/staff you would like to set as "Cost Price" and "Staff Price" accounts. All you have to do is notify us by email.
What is the "return" policy?
We have a 7 day return policy on all faulty goods. Once we have been notified by the business owner that they have possession of the faulty product, we will classify it as "returned" and send a replacement item or refund.
We cannot accept returns for our on demand range if the customer has chosen the wrong size or has decided that they no longer want it as all items are manufactured based on the order. In this case it is your choice if you would like to order a new size for your customer and keep the previously purchased item as "stock" in your gym for somebody else to purchase at a later date.
We try and keep sizing as standard as possible on our on-demand products to eliminate these issues!
Can I utilise the online store to sell tickets to a competition or event?
Yes, There is a $99 setup fee for the event on the store and 10% commission for each ticket sale. If you include a piece of customised clothing in your ticket price, we will include a free design pack for the item and the 10% fee will be waived.
How long does it take from signing up to launching the online store?
This depends mostly on the time that it takes for your apparel design & sampling process. If you are a quick decision maker it can really help speed things up! It only takes about 1 week to setup your online store but typically it takes 3-6 weeks to complete the full design & sampling process for your on-demand apparel range.
Generally, we believe that it is more beneficial to wait until your apparel range designed, sampled and uploaded before launching your store to your members.
What is the product delivery time?
When a customer opts for the $10 flat rate, we will dispatch the product within 1-3 days.
If the customer opts for free pickup from the gym, we will dispatch the product within 2-5 days as this gives some time for more orders to be made from your store and be packaged together in the same consignment.
How do I sign up?
Complete our two detailed sign up forms by clicking the SIGN UP button at the top of the page The first form requires your basic information and you can also purchase your initial on demand design packs. The second form requires detailed information about your website, domain, hosting, logos, deposit details etc.